Privacy

What we hold, and why

Written to be read, not to protect us. If anything here is unclear, ask and we'll explain it properly.

The short version

Before publishing: the entity name, address and email below are a placeholder standing in for the confirmed registered details — double-check them, and have the whole notice reviewed by someone qualified before this goes live. It's written to match exactly what the site actually does, but it isn't legal advice.

Who we are

Kindred Paws is operated by Donal O'HAonghuse, trading as a sole trader in Ireland, at Mosstown, Co. Meath.

We are the data controller for the information described here. For anything to do with your data, write to silvercamlin@gmail.com.

What we collect

When you buy something

Payment is processed by Stripe. We never receive or store your card number — Stripe passes back only a confirmation that payment succeeded, a reference for the transaction, and the email address you entered at checkout.

When you make a memorial page

Whatever you choose to put on it: your pet's name and details, photographs, the story you write, and the family name if you add one. Most of this is about your pet rather than a person — but anything you write may of course mention people, and it's treated with the same care either way.

When you fill in the wishes booklet

Nothing at all. The booklet is generated when you buy it and sent straight to you. We keep no copy of anything you write in it, because you write in it after it reaches you.

When you visit someone's memorial page

Lighting a candle records a number and nothing else — no name, no message, no identifier, nothing that could be traced back to you.

If you leave a guestbook message, we store the name and message you enter. These are shown publicly on that page only once the page's owner has approved them.

If you left a message on someone's page and want it removed, you don't need their permission and you don't need to explain why. Email silvercamlin@gmail.com and we'll delete it.

Why we're allowed to hold it

WhatWhyLegal basis
Your email address Sending you a sign-in link so you can get back to your own page Necessary to provide what you paid for (contract)
Payment reference Confirming you paid, and linking your page to your purchase Contract, and our legal obligation to keep records
Your page's content It is the thing you bought Contract
Guestbook messages Showing them on the page they were written for Consent — you chose to write and submit it

Who else touches it

Three companies process data on our behalf. We use them because running payments, hosting, and email badly would be worse for you than using people who do it properly.

WhoWhat for
StripeTaking payment. They handle card details; we never see them.
NetlifyHosting the site and storing page content.
ResendSending sign-in link emails.

Some of these process data outside the European Economic Area — mainly in the United States. Where they do, that transfer is covered by the European Commission's standard contractual clauses. Resend, who send our emails, are also certified under the EU-US Data Privacy Framework, a second legal basis for the same kind of transfer.

We do not sell your data. We do not share it for advertising. Nobody pays us for access to it, and we would not be interested if they offered.

Storage on your device

We store two things in your browser, and neither is used to track you:

Both are strictly necessary for the site to work as intended, which is why you aren't being asked to agree to a cookie banner. We set no advertising or analytics cookies, because we run neither.

How long we keep things

If Kindred Paws ever closes: it's our policy — not a contractual guarantee — to convert every published page to a permanent read-only copy, kept at the same link, rather than deleting it. Pages that were private stay private. Messages that were never approved are not included. You can still ask for your own information to be removed from those copies at any point afterwards. We aim to keep archived pages reachable for a meaningful period; the practical length depends on continuing to fund hosting and the domain after closure, which is part of our wind-down planning.

This policy is supported by an internal archive process, not a third-party escrow — we're continuing to strengthen the operational commitments (funded renewal, a named person responsible for it, and periodic tests that it still works) behind it.

What you can ask us to do

Under the GDPR you have the right to:

Email silvercamlin@gmail.com. We'll reply within thirty days, usually much sooner, and we won't ask you to justify the request.

One thing worth knowing before you ask us to delete your email address: it's what we use to send you a link back to your page. If it's gone, we can't get you back in, and we can't recover it later. Your page itself will stay exactly as it is — but you would no longer be able to edit it or moderate messages on it.

If you're unhappy with how we've handled something, you can complain to the Irish Data Protection Commission at dataprotection.ie. We'd rather you told us first so we can put it right, but it's your call.

Keeping it safe

Everything travels over an encrypted connection. Payment is handled entirely by Stripe. Access to your page uses single-use links that expire after thirty minutes rather than passwords, so there's no password of yours for anyone to steal or reuse.

Nothing online is perfectly secure and we won't claim otherwise. If something ever goes wrong in a way that puts your information at risk, we'll tell you and the Data Protection Commission within seventy-two hours.

Children

This service is intended for adults. We don't knowingly collect information from anyone under sixteen.

Changes

If we change anything meaningful here, we'll update the date below. We won't quietly start doing something with your data that this page says we don't do.

Last updated: 26 July 2026